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European Technical Support

Providing support for all Calbiochem (now incorporating Oncogene Research Products), Novabiochem or Novagen products, our multilingual technical support team can assist you with:

  • Product information and documentation
  • Product selection
  • Product sourcing - if we do not market your desired product, we will search our records for a supplier who does
  • Troubleshooting advice
CountryFreephone TelephoneFax
Austria 00800 1166 8811 00800 1166 8822
Belgium 0800 80 006 00800 1166 8822
Denmark 00800 1166 8811 00800 1166 8822
Germany 0800 100 3496 0800 6236 100
Finland 00800 1166 8811 00800 1166 8822
France 0800 126 461 0800 348 630
Ireland 1800 409 445 +44 (0)115 943 0951
Italy 00800 1166 8811 00800 1166 8822
Luxembourg 00800 1166 8811 00800 1166 8822
Netherlands 0800 022 7203 00800 1166 8822
Norway 00800 1166 8811 00800 1166 8822
Portugal 00800 1166 8811 00800 1166 8822
Spain 00800 1166 8811 00800 1166 8822
Sweden 00800 1166 8811 00800 1166 8822
Switzerland 00800 1166 8811 00800 1166 8822
UK 0800 622 935 0115 943 0951

In some countries mobile phone access to the freephone number may be limited,
please use the following alternative number:+44 (0)115 943 0840.

Email techservice@merckbio.eu
Business Hours: 8.30am. - 5.30pm. GMT Monday - Friday

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